A Professional Basement Conversion In Wandsworth

We contracted with Advantage to undertake the full structural work and fit out of our basement in Autumn 2010; of the 5 professional basement companies we initially contacted to quote for the work, Advantage stood out in terms of the experience of their team, efficiency of their processes, financial stability* and competitiveness of their pricing. We visited a number of properties they had renovated or were in the process of renovating, and were impressed with the quality and finishing of their work.

Once work had commenced, the Advantage teams were well supervised, worked efficiently and remained on schedule for the majority of the structural and fit out stages. My wife and I were reassured that the job foreman and managing director organised regular progress meetings and were always sympathetic and responsive in dealing with our concerns; I felt that all the Advantage staff top down - the foreman in particular - had a 'customer first' mindset: if the work was not 100% to our satisfaction, they would review it and work with us to find a solution that worked for us. They were mindful of our budget and were always clear in signalling the impact on overall costs. They also helped us remain on good terms with our neighbours, by scrupulous tidying of the site and skip every day, and by listening and dealing with concerns over party wall cracks.

We are very pleased with the final outcome and would recommend Advantage to any householder planning a major basement refurbishment.

*[2 of the 5 companies who quoted for our work subsequently ran into major financial difficulties, so I would not underestimate the criticality of choosing a company with a strong balance sheet and cash flow].

Andi B.